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Contact Us

customer service employee

If you have product or installation enquiry or want to know more about where to buy Whale products, our technical support team are here to help. Please contact us.    

Due to the ongoing situation with COVID-19, we are making some changes to our Whale Customer Support telephone times.

From Saturday 28th March, we will be putting our weekend phone lines on hold until further notice. Our weekday phone lines will still be open as per the times stated below.

Thank you for patience and apologies for any inconvenience caused.


Whale Customer Service


info[AT]whalepumps[DOT]com

Caravan/Motorhome
Tel: +44 (0)345 9090 911
Email: info[AT]whalepumps[DOT]com
Open Hours:
Monday to Thursday 9a.m. to 5p.m. GMT
Friday 9a.m. to 4p.m. GMT
Saturday 9a.m. to 1p.m. (voicemails checked between 1p.m. and 5p.m.) GMT
Sunday - voicemails checked betweeen 9a.m. and 1p.m. GMT



Marine
UK and EMEA enquiries:
Tel +44 (0)345 9090 913
Email: info[AT]whalepumps[DOT]com
Open Hours:

Monday to Thursday 9a.m. to 5p.m.; Friday 9a.m. to 1p.m. GMT

The Americas (Attwood):
Tel +1 616 897 9241
Open Hours:

8a.m. to 5p.m. EST

Not covered by ISO 9001, 14001, OHSAS 18001 certification, which is only applicable to 2 and 2A Enterprise Road, Bangor.


Level Access Shower Adaptations - Pumped shower drainage solutions
Tel: +44 (0)345 9090 912
Email: drainagesupport[AT]whalepumps[DOT]com
Open Hours: Monday to Thursday 9a.m. to 5p.m.; Friday 9a.m. to 4p.m. GMT


Whale Head Office

2 and 2A Enterprise Road

Bangor
Co. Down
BT19 7TA
Northern Ireland

Tel: pref+44 (0)28 9127 0531